Privacy Policy RCM Insiders
Welcome to RCM Insiders, a trusted provider of medical billing and revenue cycle management (RCM) services. We are committed to protecting your personal, professional, and health-related information.
This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit www.rcm-insiders.com or use our medical billing services.
By accessing or using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
To deliver accurate and efficient medical billing, coding, and claim processing, we may collect the following information:
a. Personal Information
• Full name, phone number, and email address
• Practice or healthcare facility name
• Payment details for service billing
• Patient and insurance information (only as required for billing purposes)
b. Non-Personal Information
• Browser type, device information, and IP address
• Pages visited and time spent on our website
• Cookies and usage data for analytics and website performance
How We Use Your Information:
Your data helps us deliver high-quality, HIPAA-compliant medical billing and RCM solutions. We use your information to:
01
We coProcess claims, payments, and insurance submissions
02
Communicate updates, invoices, and support information
03
Improve website performance and user experience
04
Ensure compliance with healthcare and data protection laws
05
Send service-related notifications (with your consent)
06
Share relevant service updates with your permission.
Data Security & Protection:
At RCM Insiders, we take your privacy seriously. We use advanced encryption, firewalls, and secure access systems to protect all sensitive data.
Our processes follow HIPAA (Health Insurance Portability and Accountability Act) and other healthcare compliance standards to ensure patient confidentiality.
Information Sharing:
We do not sell or rent your personal data. We may share limited information only when necessary:
• With trusted billing partners, clearinghouses, or insurance companies
• With legal authorities if required by law
• With IT service providers for secure website management
All third parties are bound by strict data-protection agreements.
Cookies Policy:
We use cookies to improve your browsing experience and analyze website performance. You can manage or disable cookies in your browser settings.
Your Rights:
You have the right to:
• Access and review your personal data
• Request corrections or deletions
• Withdraw consent for data usage
• File a complaint regarding our data-handling practices
Data Retention:
We retain your information only as long as necessary to fulfill medical billing obligations and comply with legal requirements.
Third-Party Links:
Our website may contain links to other websites. We are not responsible for their privacy practices or content. Please review their policies before interacting.
Policy Updates:
We may revise this Privacy Policy from time to time. Updated versions will be posted on this page with the “Last Updated” date changed accordingly.
Contact Us:
For questions, requests, or concerns regarding this Privacy Policy, please contact:
RCM Insiders
📧 Info@rcm-insiders.com
📞 (727) 513-3391
📠 Fax: (863) 430-0609
🌐 www.rcm-insiders.com